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Customer reviews of Regency Cars

At Regency Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Regency Cars

Regency Cars

Based on 44 customer reviews

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  • 5

    Peugeot 208

    By Jason M on 22 May 2019 | Purchase not verified

    Can’t thank Greg enough for the last couple of days sorted my Peugeot 208 out. Outstanding thanks again getting the problem fix.

  • 5

    Terrible couldn't trust these car dealers.

    By Angela M on 26 December 2018 | Purchase not verified

    Bought a 2nd hand Peugeot 207 convertible, test drive perfect, staff so friendly. One year warranty. Car developed a rattle, parts dept said nothing to be concerned about? Meantime a tyre blew while I was driving, nearly crashed into a wall! Cheap tyres on car! Exhaust went, they mended that & were so friendly, rattle continued, contacted again, they looked at it said couldn't find a.thing! After warranty was up rattle had got worse, brought car in, Sat with driver who was testing it he stated gear bearing had gone before we got out onto the road. When I confronted the salesman he quoted £700 for repair, I said I had contacted them before about the same while it was still under warranty & he said quote I HAVE NO RECOLLECTION OF THAT CALL?? Unbelievable, no interest as car out of warranty. Would never trust or buy from them again. NEVER! The car has had problem after problem that it is unsellable now.

    Reply from Regency Cars on 26/12/18

    Thanks for your review Angela, it's very disappointing to hear your timeline of events. As a family business that thrives and depends on repeat business and total customer satisfaction it is surprising and disappointing to read your review. In short if you could private message us your contact details and your car reg number we will follow up on your observations immediately because at present I can't find your purchase on any of our systems. I can assure you that with over 1000 customer satisfaction questionnaires filled in by our customers this year and our results being the best out of over 180 Peugeot garages in the whole of the Uk we take customer feedback as a matter of urgency. So it makes it all the more important that we get to the bottom of your issue as we take great pride in our numerous customer satisfaction awards ,we also want to sort any customer problem immediately and as this is the first I have heard of this issue I would love to resolve this to your satisfaction.

  • 5

    A Premier dealership and a premier service.

    By Darwin W on 16 April 2018 | Purchase not verified

    Can't speak too highly of the service we received from Regency Cars. From Sales right through to the handover of our new car we were treated with the utmost care, professionalism and consideration. We particularly enjoyed the time spent with Tom when we went to collect the car; he ensured that we were confident with all we needed to know about our 208 and followed up with a phone call 3 days later to ensure we had all the information we needed for trouble-free motoring. Moreover, Darren in Sales couldn't have been more pleasant and helpful, and we left Regency Cars very happy that we had received excellent service and, just as importantly, a fair deal.

  • 5

    Stress Free and Happy Customer

    By Rachael P on 30 May 2017 | Purchase not verified

    I purchased my first car from here a few years ago, and recently returned to buy a new family car. From day one Regency cars have been amazing. Their customer service is second to none and Tom bent over backwards to get me a perfect car with such an amazing deal. They keep you up to date every step of the way and make sure you are happy after your purchase too. Honestly cannot recommend Regency cars enough. If you want a great car and a great deal, stress free, this is the place to go.

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